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LENGTH GUIDE

How many bundles do I need for a full install?

• 12–16 inches: 2–3 bundles

• 18–24 inches: 3 bundles

• 26 inches and longer: 4 bundles recommended for fullness

Depends on preferences of fullness

Are the bundles thick from top to bottom?

Yes. Our bundles are full and healthy from the weft to the ends to give you a natural, luxurious look.

HAIR QUALITY

Is your hair 100% human hair?

Yes. All of our hair is 100% raw Human hair sourced from trusted vendors. Our bundles are full, soft, and long-lasting with proper care.


Can the hair be dyed or bleached?

Yes. Our hair can be colored, bleached, and styled just like natural hair. We recommend having a professional stylist perform any chemical services.


How long does the hair last?

With proper care, our bundles can last 2–3 years or longer. Longevity depends on maintenance, styling habits, and products used.

HAIR CARE

How should I care for my bundles or wig?

• Wash with sulfate-free shampoo

• Use moisturizing conditioner

• Avoid excessive heat

• Wrap hair with a satin or silk scarf at night

Can I swim with the hair installed?

Yes, but we recommend rinsing the hair afterward and applying conditioner to maintain moisture.

SHIPPING & PROCESSING

How long does processing take?

Orders are processed within 2–3 business days before shipping.

How long does shipping take?

Standard shipping usually takes 3–5 business days after processing.

Will I receive tracking information?

Yes. Once your order ships, you will receive an email with your tracking number.

What if my package is lost or stolen?

If your package is lost, stolen, or damaged during transit, customers may need to file a claim directly with USPS. Please contact USPS regarding their claims process.

RETURNS & EXCHANGES

Do you accept returns?

Due to the nature of hair products, all sales are final unless the item arrives incorrect.

Items must be unused, unopened and in original packaging.

What if I receive the wrong item?

Please contact us within 48 hours of delivery, and we will resolve the issue as quickly as possible.

STORE POLICIES

Allergic Reactions, Patch Testing & Product Results

Everyone’s skin and hairline are different. While many customers may love our products, results can vary depending on individual skin type, sensitivity, application method, and environment.

We highly recommend performing a patch test before using any adhesive or product applied directly to the skin, scalp, or hairline. If you have sensitive skin or known allergies, please consult with a professional before use.